Program Director Resume

CAREER SUMMARY
Multifaceted Program Director with extensive experience in community outreach, arts education, professional development, corporate training, adult education, program development, and personnel management. Professional actress, with excellent communication skills, has performed for over a million people.

PROFESSIONAL EXPERIENCE
WAVELENGTH, INC., Chicago, Illinois 1989 to Present
Provider of professional development and corporate presentations to educational organizations and Fortune 500 companies.

Personnel Manager/Project Manager
· Restructured the hiring process of new ensemble members.
· Conduct interviews and assessments of potential employees.
· Direct the training and orientation of new employees.
· Execute the scheduling of 25 employees for over 100 engagements a year, including 50 shows in 30 days every August.
· Troupe manage national tours, overseeing the transportation and performance of teams of five people.
· Guided the formulation of inaugural education conference to take place over two days in November of 2007 with 300 educators.

Actor/ Writer /Trainer
· Facilitate workshops for educators and executives on communication, collaboration, and improvisation for up to 100 people.
· Originate content for corporate presentations through research and interviews with executive officers and key personnel of Fortune 500 companies.
· Developed ‘Learning Communities” workshop for educators based on Roland Barth’s book Learning by Heart.
· Wrote corporate presentations for numerous Fortune 500 companies, e.g. Cardinal Health, Siemens, Sprint, Keebler, and International.

Customer Service/Support
· Guide customer experience from point of contract through collection of final payment.
· Respond to customer calls and emails regarding inquiries and complaints.
· Provide live/phone support to internal and external clients.
· Negotiate contracts, production values, travel, and expenses with clients.

AMERICAN GIRL PLACE, Chicago, Illinois 1999 to Present
Chicago’s top grossing retail site on the Magnificent Mile with over 1 million
visitors and over $40 million in revenue annually.

Program Developer/Presenter
· Created daylong workshops for girls and teens, based on American Girl’s book The Smart Girl’s Guide to Manners that explores manners and spirit of generosity through improvisation and role-playing.

NEXT THEATRE, Evanston, Illinois 2005 to Present
Producing socially provocative, artistically adventurous work that reaches over 10,000 audience members a year.

Next Communities Director
· Research and investigate community’s most pressing issues through interviews with community leaders and residents.
· Collaborate with Artistic Director to conceive and define annual theme for outreach program based on above-mentioned research.
· Recruit and select fifteen artisans, professionals, and community members annually for an ad hoc acting ensemble that meets for ten weeks.
· Guide ensemble through team building, acting, and writing exercises.
· Moderate spirited discussions/debate around contentious issues to originate content for original show comprised entirely of ensemble’s words and writings.
· Create and direct two-hour community program comprised of ensemble show and community discussion.
· Design and lead GED classes focused on literacy for adults at the Howard Area Community Center. Diverse classroom includes ELL students (English Language Learners.)
· Develop and maintain relationships with wide-ranging community organizations.

WISDOM BRIDGE ARTS PROJECT, Chicago, Illinois 2003 to 2005
Non-profit organization that brings high-quality arts programs to the under-served youth and residents of the Rogers Park area.

Director, Summer Drama Camp
· Created and directed six-week drama program for Rogers Park youth, who received full scholarships and training in acting, voice, movement, dance and improvisation.
· Developed curriculum, guided campers in creation of original performance piece.
· Hired and mentored staff of 4 instructors and 3 interns.
· Produced and directed final show that attracted 200+ audience members.

ARTS EDUCATOR 1993 to Present
Related experiences organizing and instructing programs for students of all ages.

· Lifeline Theater, Teacher, Chicago, Illinois, 2009 – Present
· Pistarckle Theatre Summer Theatre, Program Director, St. Thomas, U.S. Virgin Islands, 2001
· Chicago Children’s Theatre, Co-Director, Wilmette, Illinois, 1992 –1995
· Northlight Theatre Academy, Spring Play Project, Teacher/Director, Skokie, Illinois, 2003
· Francis W. Parker School, Substitute Drama Teacher, Grades K-12, Chicago, Illinois, 1998 – 2005
· Eileen Boevers Performance Workshops, Teacher, Grades K-6, Highland Park, Illinois, 1995

EDUCATION
The Theatre School at DePaul University, Chicago, Illinois
Bachelor of Fine Arts, June 1988
· Intern, Living Stage Theatre’s Inner City Outreach Program, Washington D.C.
· Texas social services internship or what have yo